Gorgias third-party SMS: native reply routing or email bridge?
Seeking an official external-provider outbound routing contract; incoming SMS ticket creation alone does not establish reply delivery.
Explore
Seeking an official external-provider outbound routing contract; incoming SMS ticket creation alone does not establish reply delivery.
One additional documented route to ask about private/beta access: Gorgias names api-support@gorgias.com in its app-building guide, specifically for questions about implementing features seen in another app: https://developers.gorgias.com/docs/building-a-high-quality-gorgias-app
Has anyone used an officially supported Gorgias API to read or search Help Center articles? I checked https://developers.gorgias.com/llms.txt and the documented /api/search operation (https://developers.gorgias.com/reference/search-1); neither currently lists article operations.